Securus Technologies’ Investigator Pro 4.0 enhances Efficiency at Correctional Facilities

Securus Technologies is a leading company in providing state-of-the-art technologies for civil and criminal justice to enhance public safety. From monitoring, correction to investigations, Securus Technologies have new, advanced equipment to maintain a safe environment. They have released a new software, Investigator Pro 4.0 used in selecting a particular party’s or inmate’s voice. The software then searches inmates telephone records to identify criminal activities within correctional facilities. Investigator Pro 4.0 software is developed to help uncover high-interest, gang-related, and other potential criminal activities within correctional facilities by using voice identification.


Solutions offered By Investigator Pro 4.0


Investigator Pro 4.0 allows the investigators to identify not just the telephone number or ID/PIN, but also individual’s voice. Use of voice identification software helps determine the following facts:

  • Identify if the party called by the inmate is an incarcerated inmate
  • Details of the conversation between inmates and their friends and relatives
  • If an inmate is still in touch with the former inmates

Investigator Pro 4.0 works efficiently when paired with other features of analysis to identify individual voices. The software proves to be a powerful tool in voice identification, confidence rating, and high-interest group tagging. Investigators will use investigator Pro 4.0 to monitor inmate’s telephone records and identify underlying criminal networks in correctional facilities.


Securus Technologies serves law enforcement, public safety, and correction agencies throughout North America. With its headquarters in Dallas, Securus Technologies focuses on connecting and serving the society with its cutting-edge inmate self-service, information management, communication, biometric analysis, monitoring services, and products to secure the world in the best way possible. Equipped with the right technological gadgets and software, Securus Technologies is the world’s leader in providing safe services and products in the correctional facilities.

Securus Technologies Continues To Modernize Incarcerated Experience

America has a long-standing history of preserving families, and this has been one of the primary objectives of many agencies. Securus Technologies has embraced the role of strengthening families by helping inmates connect with their loved ones. The company recognizes that once a parent or child is incarcerated, it can amount to family crises, victimization, and demoralization.


Through a wide array of inmates’ communication solutions, the company has helped many families create emotional attachments that are paramount in bonding family’s members. The recent release, Video Visitation, is revolutionizing how inmates stay connected to their family. Through video Visitation, an inmate can participate in family rituals such as opening gifts, birthday celebrations, and religion practices. Video Visitation offer limitless options to visitation process, an incarcerated parent can take part in his child sporting and concert activities. You can imagine a parent reading bedtime stories or even guiding children with their homework from prison.


To improve mobility and convenience for everyone involved in video visitation process, Securus has launched a Video Visitation application that is supported by Apple and Android platforms. The company has announced that they are working on launching the same in other platforms such as Kindle and Microsoft.


You can download the app from Google Store or App Store on your Smartphone, and you will be able to schedule Video visitation from any location as long there is internet access. It is easy to navigate through Video Visitation app, and one can register accounts in just a few steps. The app eliminates need of web cameras, tethered computers, and new hardware. The apps come with email and voice mails options as well as affordable telephone call plans, all of which can suit various objectives.


Securus Technologies is renowned for its innovative solutions that are uniquely designed to modernize incarcerated experience and improve public safety. Currently, the company provides technology solutions to more than 3,400 law enforcement, corrections facilities, and public safety agencies.


Securus feature the best score of engineers, thinkers, technologist, and designers second to none in the industry. With hundreds of patents, the company brings a vast array of solutions that include the famous Video Visitation and related product and services, Threads data analytics, Jail management systems, and inmate tracking devices.


Moreover, Securus offers interactive voice response systems, managed access services, continuous voice biometrics, real-time wireless monitoring, and inmates’ tablets. Far from what existed in correctional industries 20 years ago, Securus Technologies feature more than 700 products, which correctional facilities and inmate can choose from.

Securus Video Visitation – Everyday from Securus Technologies on Vimeo.